What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

woman with ipad background

Customer Reviews

Very professional and sincere very understanding and experienced will go out of their way to give he or she the best hearing possible.

LeRoy Pingel, on Google

I made an appointment to have my hearing checked based upon small things I notice at home. Greeted promptly, filled out some paperwork, took maybe 3 minutes. Procedure explained in clear concise words. Hearing results were explained & shown on a graph. At this time I don't need hearing aids,...

Mary Anne Meyne, on Google

They were courteous from the minute we walked in the door. We didn't have to wait long to see the specialist. She explained everything and why and how it works. We did go out with a lot to think about and a lot of knowledge.

randi grady, on Google

They got me in very quickly, once we got there they welcomed us like we were old friends. Kathy was very informative explained what could happen good or bad. Took her time teaching us about the hearing aid, I brought in my hearing test she went through it step-by-step explained...

Trudy Elwood, on Google

As usual, Kathy Meir was very helpful! She is so accommodating whenever you need her. I had a great experience.

Patsy Klatt, on Google

Schedule Your Free Consultation

Schedule Now